The Bardo

We are a leading private and confidential health retreat located between Brisbane & the Gold Coast regions.

Privacy Policy

This following document sets forth the Privacy Policy for the The Bardo Health & Wellness website, https://thebardo.com.au.

The Bardo Health & Wellness is committed to providing you with the best possible customer service experience. The Bardo Health & Wellness is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Bardo Health & Wellness customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Bardo Health & Wellness takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this privacy policy

The Bardo Health & Wellness reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Bardo Health & Wellness reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

The Bardo Health & Wellness welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

What to expect

We understand that the decision to choose where to stay can be difficult. We want to make your stay is as comfortable and stress-free as possible.

24-Hour Support

Our experienced team is accessible 24/7 to offer the care and support you require, whether it's a listening ear, medication management, or help with any aspect of your stay.

Our staff members are skilled in delivering compassionate care and support, aiming to make sure you feel secure and supported during your entire stay.

Private Rooms

We value the importance of privacy and comfort for our guests during their stay. That's why we offer private rooms with dedicated bathrooms, ensuring you have your own space to unwind and rejuvenate.

Airport Pickup / Transfers

We understand that getting to and from The Bardo can be a challenge, especially if you are coming from out of town.

That's why we offer airport pickup and transfer services to make the process as smooth and stress-free as possible.

Staying Connected

to It is important for you to stay connected with your loved ones and friends.

Here at The Bardo we allow guests to bring their mobile phones and laptops to allow connection to family and supportive friends.

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